Refund Policy
If a participant is unable to attend a course and wish to cancel the registration, he/she is required to inform in writing within the stipulated time frame. Kindly provide participant name, company, course and location. Insist on an acknowledgement to avoid cancellation charges. Kindly refer to the terms and conditions stated below.
Standard Course
Course |
Cancellation |
Deferment |
Substitution of participants |
No Show |
Standard |
Less than Five (5) working days notice(in the applicable education centre) before the start of the course
- Note: For SAP Education Malaysia only: Less than Ten (10) working days notice before the start of the course
|
- Less than Five (5) working days notice(in the applicable education centre) before the start of the course
|
- Less than Five (5) working days notice (in the applicable education centre) before the start of the course
|
|
Note * |
- Additional clause for SAP Education Singapore & Malaysia only: Once a course is confirmed and notice has been sent, 100% penalty charge will be imposed for cancellation
- For SAP Education China, 100% penalty charge will be imposed for cancellation notice received on 5th working day or less than 5 working days from course start date
|
- For SAP Education China, 100% course fees penalty charge imposed for deferment request received on 5th working day or less than 5 working days from course start date
|
- The substitution has to be from the same company and register for the same course on the same date
|
|
Charges |
100% course fee |
US50.00 admin. fee |
US50.00 admin. fee |
100% course fee |
|
Note: SAP Education Singapore - Deferment for standard course registrations are subjected to approval by education centre.
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